Poisoned? Dial 8-5 236 20 52

We answer questions about acute poisonings and give advice about suitable treatment in cases of poisoning. The service is available on a 24-hour basis, every day of the year.

How can you help?

Give something to drink.
If a corrosive substance has been swallowed, rinse the mouth immediately with plenty of water and give something to drink. Do NOT induce vomiting.


Move the person into fresh air.
Stay away from toxic fumes and gases.

Eye exposure

Immediately rinse the eye with plenty of water for at least 15 minutes.
Remove contact lenses.

Skin exposure

Immediately rinse the skin with plenty of water, and then wash the affected area thoroughly with soap and water.
Remove contaminated clothing.


The Poison Information Bureau (PIB) in Lithuania started in 2002 and since then PIB is an essential institution for ensuring the safety of the public and personal health. Since 2019 PIB is a division of The State Medicines Control Agency (SMCA). PIB has 11 employees: 10 clinical toxicologists, 1 public health specialist. The main task for the clinical toxicologists is the telephone service, and for the public health specialists – poisoning prevention.

Telephone service

The main responsibility of the bureau is to inform about risks, symptoms, and treatment in cases of acute poisoning. The service is on a twenty-four-hour basis. Inquiries are received from the medical staff at hospitals or ambulances as well as from the general public.


Poisoning prevention is also a very important part of PIB work.  Information materials for different purposes, like brochures, posters on poisoning prevention, is made regularly. PIB also holds training and conferences on poison prevention and treatment.

Importers and Manufacturers

Relevant information for correct assessment and treatment of acute poisonings includes the hazardous ingredients and physical and chemical properties (pH, physical state, colour and odour) of the product. All product notifications or safety data sheets (SDS) should be sent to the Environmental Protection Agency (EPA), the national appointed body for receiving chemical safety data(CLP, article 45). PIB not have a separate database for SDSs and accesses product information from databases provided by EPA. For more information see www.gamta.lt